Privacy Policy

Privacy Policy for Payment Gateway Integration
Last updated: April 03, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use Our Service, specifically related to payment processing via Razorpay. It explains Your privacy rights and how the law protects You.

By using Our Service and making payments through Razorpay, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capitalization have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Kokanbag Agro Tourism Farmers Producer Company Ltd, At Post. Raipatan, Bagwadi, Tal. Rajapur, Dist. Ratnagiri – 416704.
Service refers to the website and any online transaction facility provided by the Company.
Payment Gateway refers to Razorpay, the third-party payment processing service integrated with Our Service to facilitate transactions.
Personal Data means any information that relates to an identified or identifiable individual.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You refers to the individual accessing or using Our Service or the company on behalf of which such individual is accessing or using the Service.

Collection of Personal Data

When You make a payment through Razorpay, We collect and process the following personal data:

Name
Email address
Phone number
Billing address
Shipping address (if applicable)
Transaction details (amount, date, time, payment method)
IP address and device details

Razorpay may also collect additional information required for fraud prevention and transaction security. Please review Razorpay’s Privacy Policy at https://razorpay.com/privacy/ for more details.

Use of Personal Data

We use Your personal data for the following purposes:

To process payments securely through Razorpay.
To prevent fraudulent transactions and unauthorized access.
To comply with legal and regulatory requirements.
To send transaction-related notifications and confirmations.
To provide customer support and resolve payment-related issues.

Sharing of Personal Data

We do not sell, rent, or trade Your personal data. However, We may share Your information in the following cases:

With Razorpay: Your payment details are shared with Razorpay for transaction processing.
For Legal Compliance: We may disclose Your data if required by law, regulation, or government authority.
For Fraud Prevention: To protect against fraudulent activities and security threats.

Data Security

We implement industry-standard security measures to protect Your personal data. Razorpay is PCI DSS compliant, ensuring that Your payment information is processed securely. However, no online transaction is 100% secure, and We encourage You to take precautions when sharing Your details.

Retention of Data

We retain Your transaction details for as long as necessary to:

Comply with legal and financial record-keeping requirements.
Resolve disputes and enforce Our agreements.
Provide support and prevent fraud.

Your Rights

You have the following rights concerning Your personal data:

Access & Correction: You may request a copy of Your transaction details and update incorrect information.
Data Deletion: You may request deletion of Your personal data, subject to legal and regulatory requirements.
Withdraw Consent: You may withdraw Your consent for data processing at any time.

To exercise Your rights, contact Us at info@kokanbag.com.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage You to review their policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage You to review this policy periodically.

Contact Us

For any questions regarding this Privacy Policy or payment-related concerns, contact Us at:

Email: info@kokanbag.com
Address: At Post. Raipatan, Bagwadi, Tal. Rajapur, Dist. Ratnagiri – 416704

This Privacy Policy is compliant with applicable data protection laws and aligns with Razorpay’s security standards

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